Postmasburg Client Service Officer: Grade 12 Vacancy Pays R280,278 a Year
The Postmasburg Client Service Officer vacancy is a Grade 12 opportunity with the Department of Employment and Labour in the Northern Cape. The advertised salary is R280,278 per year. Applications for reference HR4/4/8/194 close on 30 October 2026, with different cut-off times for walk-in and electronic submissions.
Table of Contents
This Public Employment Services role involves assisting work-seekers, maintaining employment-service records and supporting the administration of work and learning opportunities. It may suit someone who communicates clearly, enjoys helping people through a process and can capture information accurately.
Postmasburg Client Service Officer: vacancy overview
- Employer: Department of Employment and Labour
- Position: Client Service Officer: Public Employment Services
- Centre: Postmasburg Labour Centre, Northern Cape
- Reference: HR4/4/8/194; DPSA post 37/25
- Salary: R280,278 per annum
- Qualification: Grade 12 or National Senior Certificate
- Deadline: 30 October 2026, 16:00 for walk-in applications and 23:59 for online/electronic applications
Postmasburg Client Service Officer: requirements and the skills that matter
The advert requires Grade 12 or a National Senior Certificate. It does not specify a compulsory number of years of work experience. Applicants still need the knowledge and skills listed in the notice, including computer literacy, communication, listening, interviewing, telephone etiquette and problem-solving.
The knowledge requirements cover departmental policies and procedures, labour legislation and regulations, the Employment Services Act, public-service rules and Batho Pele principles. The ability to interpret legislation is also listed. Read these requirements carefully and consider how your studies, employment or other responsibilities have prepared you to follow formal procedures.
A useful CV explains the applicant’s practical contribution. For instance, someone with reception or customer-service experience could describe how they recorded enquiries, confirmed details and referred issues to the right person. Applicants drawing on volunteer or study experience should clearly identify that context instead of presenting it as paid employment.
Postmasburg Client Service Officer: what the successful applicant will do
The officer will register work-seekers on ESSA, the Employment Services of South Africa system, and provide registration administration for work and learning opportunities. The duties also include referring people for employment counselling, supporting the filling of opportunities, general administration and participation in advocacy sessions when required.
The role therefore combines direct interaction with people and careful information handling. A registration record is useful only when its details are accurate enough for the next person to act on them. Clear questions, attentive listening and checking what has been entered are sensible preparation areas for an applicant interested in this work.
It is important to distinguish between assisting with the employment-service process and guaranteeing someone a job. In any example you use during an interview, explain how you would provide accurate information, avoid making promises beyond your authority and follow the proper referral procedure when an enquiry needs specialist attention.
Postmasburg Client Service Officer: prepare an application that matches the post
Begin with your qualification, then describe the computer tasks and people-facing responsibilities you can perform. Rather than listing “excellent communication” on its own, give a brief example of explaining a process, handling a difficult enquiry calmly or confirming information with someone whose initial request was unclear.
For your own practice, create a short fictional registration form and check it for incomplete fields, inconsistent dates and typing mistakes. Practise explaining the next step in plain language. This is editorial preparation advice based on the duties, not an official description of the recruitment assessment.
Use fictional information for practice. You do not need to include a previous customer’s details, a real applicant record or confidential workplace documents to show that you understand accurate record-keeping. Describe your approach and the checks you make instead.
How to apply to Employment and Labour
The department requires the new Z83 form and an updated comprehensive CV. For electronic applications, the notice says to include the form and CV as one attachment. State the correct job title, reference number and department, and use the email address associated with this particular vacancy.
Send the application to Jobs-NCKIM@labour.gov.za. The circular also gives these physical routes: address postal applications to the Chief Director: Provincial Operations, Private Bag X5012, Kimberley, 8301, or hand deliver at the corner of Compound and Pniel Road. Note that the recruitment delivery address is in Kimberley even though the advertised workplace is Postmasburg.
Complete sections A, B, C and D of the Z83 in full. The departmental instructions permit references to the CV in sections E, F and G where space is limited, but the question about conditions preventing reappointment under Part F must be answered. The declaration must be signed, and the form must be completed and initialled as instructed.
Only shortlisted applicants will be asked for certified qualifications and related supporting documents following contact from HR. Read the official departmental notice before deciding what to include. Sending an incomplete form or using the old version can prevent an otherwise suitable application from being considered.
Closing times, selection and enquiries
The published closing date is 30 October 2026. Walk-in applications close at 16:00; the notice lists 23:59 for online applications and provides email as the electronic route for this post. Submit earlier where possible, and retain the sent message or delivery record for your own application tracking.
Shortlisted candidates undertake practical and integrity assessments. Employment-equity targets apply, and only shortlisted applicants are contacted. The department says applicants who have heard nothing within eight weeks after the closing date should regard the application as unsuccessful.
For enquiries, contact Ms Sherelda Kleinsmith on 053 838 1517. The department’s official vacancies list showed this reference as open when checked on 20 October 2026.
Postmasburg Client Service Officer: frequently asked questions
Is work experience compulsory?
The notice requires Grade 12 or a National Senior Certificate and does not specify mandatory years of experience. Applicants must still meet the listed computer, communication, administrative and policy-knowledge requirements.
Where is the job and how much does it pay?
The position is based at Postmasburg Labour Centre in the Northern Cape and pays R280,278 per year. The reference is HR4/4/8/194.
How do I submit the application?
Email the new Z83 and comprehensive CV as one attachment to Jobs-NCKIM@labour.gov.za, or use the advertised physical routes. Applications close on 30 October 2026: 16:00 for walk-ins and 23:59 for online/electronic submissions.
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