Remote Outbound Call Center Representative | Apply Now
Apply for the Remote Outbound Call Center Representative position at CVS Health. Starting pay of $15.00 per hour with unlimited bi-weekly commission potential. Flexible remote role with great benefits.
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Background & Job Description
CVS Health, the leading healthcare solutions company, is hiring for a Remote Outbound Call Center Representative to join its team. This position involves contacting members of Medicare Advantage and Medicaid health plans to schedule in-home or virtual healthcare evaluations. Successful candidates will work in a dynamic, fast-paced environment with set goals for calls and appointments.
Tasks
- Make up to 50 outbound calls per hour using an automatic dialer
- Follow scripts to explain and schedule free healthcare evaluations
- Meet daily productivity goals (300-400 calls per day, 24 appointments set)
- Adjust, reschedule, or cancel appointments as needed
- Track performance and report escalations to managers
- Maintain confidentiality and comply with HIPAA guidelines
Remote Outbound Call Center Representative | Apply Now
Qualifications
Education and Certification:
- High School Diploma or equivalent preferred
Experience:
- 1+ year of call center experience, or 2+ years of general work experience
- Previous outbound call center or high-volume experience preferred
- Ability to work with auto-dialers and follow scripts
Additional Information
- Competitive benefits package including medical, dental, vision plans, 401(k), and tuition reimbursement
- Work-from-home requirements include reliable internet (10MB upload/download)
- Full-time, 40 hours per week
- Hourly pay range: $15.00 – $26.93, plus bi-weekly commission
This job opportunity is posted for informational purposes. CVS Health is responsible for all hiring decisions.
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