Join Plan International as a Sponsorship Assistant in Kigali, Rwanda

Date: 30 May 2024
Location: Kigali, Rwanda
Company: Plan International

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The Organisation

Plan International is an independent development and humanitarian organization that advances children’s rights and equality for girls. We believe in the power and potential of every child, knowing that this potential is often suppressed by poverty, violence, exclusion, and discrimination, particularly affecting girls.

Working together with children, young people, supporters, and partners, we strive for a just world by tackling the root causes of the challenges faced by girls and vulnerable children. We support children’s rights from birth until adulthood, enabling them to prepare for and respond to crises and adversity. Our reach, experience, and knowledge help drive changes in practice and policy at local, national, and global levels.

Job Alert: Sponsorship Assistant Role at Plan International

For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries. We won’t stop until we achieve equality for all.

Dimensions of the Role

The Sponsorship Assistant ensures the timely availability of high-quality translated communications in the office. The role includes managing communication such as DMIX, DWGCs, WGCs, DSPCs, SPCs, DFWL, SCRs, SGRs, and OCCs. The post holder will ensure zero inappropriate letters are sent to National Offices (NOs) and sponsored families, verifying and reporting any inappropriate content identified during letter translation to the Sponsorship Coordinator. Additionally, the role involves ensuring timely delivery of outgoing letters to sponsors and incoming ones to sponsored families and maintaining proper filing of all monthly processed communications.

Key Responsibilities:

• Translation and Verification: Ensure accurate and timely translation of communications, maintaining the quality and appropriateness of content.
• Communication Management: Ensure proper handling and delivery of letters and other communications between sponsors and sponsored families.
• Filing and Documentation: Maintain organized and timely filing of all communications, ensuring compliance with sponsorship guidelines and policies.
• Collaboration: Work closely with the Sponsorship Coordinator and other team members to enhance communication processes.

Technical Expertise, Skills, and Knowledge:

Qualifications/Experience:

• Minimum level of A2 in any field.
• Excellent proficiency in English and Kinyarwanda.
• Proven experience in translations.
• Strong communication and interpersonal skills.
• Excellent analytical and writing skills.
• Effective planning and time management skills.
• Basic knowledge of filing systems.
• Ability to work under pressure, within a team, and work extra hours if required.
• Good understanding of child rights, protection, and safeguarding.
• Adaptable, organized, and proactive with minimal supervision.
• Proficiency in Microsoft Office applications.

Leadership Competencies:

• Courageous leadership focused on Plan International’s purpose.
• Commitment to the organization’s values and safeguarding practices.
• Openness to challenge personal biases and speak up against wrongdoing.
• Adherence to policies, processes, and standards relevant to the role.
• Efficient use of resources and time management.
• Responsibility for personal performance and development.
• Constructive and optimistic attitude towards setbacks and changes.
• Effective communication and support within the team.

Additional Information:

• Location: Gatsibo PU
• Type of Role: Open-ended
• Reports to: Sponsorship Coordinator
• Grade: Level 11
• Closing Date: Friday 14th June at 23:59 GMT

Equality, Diversity, and Inclusion:

Equality, diversity, and inclusion are at the heart of everything Plan International stands for. We strive for a diverse workplace, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Safeguarding Children and Young People:

Plan International is committed to safeguarding children and young people. We conduct pre-employment checks and request information from previous employers about any findings of sexual exploitation, abuse, and/or harassment. We adhere to the highest standards to ensure that we do not contribute to harm or place children at risk.

How to Apply:

Please follow this link to apply online. Submit your up-to-date CV and Cover Letter addressing your suitability for the role against the essential criteria.

Note: Plan International will never request payment from candidates during the recruitment process.

Keywords: Plan International, Sponsorship Assistant, Kigali, Rwanda, children’s rights, equality for girls, translation, communication management, child protection, safeguarding, international development.

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