Join Plan International as an Information Technology Graduate Intern in Harare and Mutoko, Zimbabwe

Are you passionate about technology and making a meaningful impact on children’s lives? Plan International, a global development and humanitarian organization dedicated to advancing children’s rights and equality for girls, is seeking two talented Information Technology Graduate Interns to join our team in Harare and Mutoko, Zimbabwe. With over 31 years of experience in Zimbabwe, we have been building powerful partnerships for children and driving changes in practice and policy at local, national, and global levels. If you are ready to gain practical experience and contribute to meaningful projects, we invite you to apply today!

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About Plan International

Plan International is an independent development and humanitarian organization that supports children’s rights from birth until they reach adulthood. We believe in the power and potential of every child and enable children to prepare for – and respond to – crises and adversity. Our mission is to drive change in practice and policy at all levels, leveraging our reach, experience, and knowledge to empower children and build resilient communities.

Grow with Us: 2 Information Technology Graduate Trainee Positions at Plan International

Our Mission and Values

Plan International’s mission is to advance children’s rights and equality for girls. We are guided by our core values:

1. Openness and Accountability: Promoting a culture of transparency, including with sponsors and donors, and holding ourselves accountable to achieve the highest standards of integrity.
2. Striving for Lasting Impact: Creating a climate of continuous improvement, open to challenge and new ideas, focusing resources to drive change and maximize long-term impact.
3. Working Well Together: Building constructive relationships across Plan International to support our shared goals, developing trusting relationships with funders, partners, and communities.
4. Inclusivity and Empowerment: Empowering our staff to give their best and develop their potential, respecting all people, appreciating differences, and challenging inequality in our programs and workplace.

Key Responsibilities

As an Information Technology Graduate Intern at Plan International, you will gain hands-on experience and exposure to various aspects of IT operations. Your responsibilities will include:

1. IT Incident Management: Responsible for the effective implementation of the IT incident management process, ensuring timely resolution and reporting of incidents.
2. IT Service Operation and Support: Receive, register, classify, and ensure the resolution of all IT service support requests, providing technical assistance to staff and stakeholders.
3. IT Service Availability Management: Define, analyze, plan, measure, and improve all aspects of IT service availability, ensuring consistent and reliable IT services.
4. Community IT Expertise: Provide IT expertise to the communities we work with, using technology as a medium for development and empowering community members through digital literacy.
5. IT Problem Management: Manage the lifecycle of all IT problems, identifying root causes, and implementing solutions to prevent recurrence.
6. IT Information Security: Ensure the confidentiality, integrity, and availability of the organization’s assets, information, data, and IT services, adhering to security best practices.
7. Corporate System Implementation: Support corporate system implementation through capacity-building training interventions and provide required support to users.
8. Policy Compliance: Promote and abide by internal policies and procedures, including child protection policy, gender equality policy, code of conduct, and mandatory reporting responsibilities.

Qualifications and Experience

To succeed as an Information Technology Graduate Intern at Plan International, you will need:

1. Education: A recent graduate with a degree or equivalent in Information Technology, Information Systems, or Computer Studies.
2. Organizational Skills: Excellent organizational skills with the ability to prioritize tasks and meet deadlines.
3. Technical Skills: Strong computer skills in a Microsoft Windows/Office environment and proficiency in analytical tools.
4. Confidentiality: Ability to maintain a high level of confidentiality and handle sensitive information with discretion.
5. Knowledge of Child Protection: Awareness of child protection, community participation, and partnership principles.

Why Work at Plan International?

At Plan International, we offer more than just an internship – we offer a chance to make a difference. As an Information Technology Graduate Intern, you will have the opportunity to use your skills and talents to create meaningful change. In addition to fulfilling work, we also offer:

1. Competitive Benefits: Enjoy a competitive total rewards package tailored to the context in which you work, including comprehensive health and wellness benefits.
2. Global Impact: Make a difference on a global scale by leveraging your skills and talents to create meaningful change.
3. Career Development: Access to a wide range of learning and development opportunities, including training programs, mentorship, and networking events.
4. Collaborative Culture: Join a diverse and inclusive team of passionate individuals who are dedicated to making a positive impact in the world.

Plan International’s Values in Practice

1. We Are Open and Accountable:
   • Promote a culture of openness and transparency, including with sponsors and donors.
   • Hold self and others accountable to achieve the highest standards of integrity.
   • Be consistent and fair in the treatment of people.
   • Be open about mistakes and keen to learn from them.
   • Ensure we are a safe organization for all children, girls, and young people.
2. We Strive for Lasting Impact:
   • Articulate a clear purpose for staff and set high expectations.
   • Create a climate of continuous improvement, open to challenge and new ideas.
   • Focus resources to drive change and maximize long-term impact, responsive to changed priorities or crises.
   • Be evidence-based and evaluate effectiveness.
3. We Work Well Together:
   • Seek constructive outcomes, listen to others, and be willing to compromise when appropriate.
   • Build constructive relationships across Plan International to support our shared goals.
   • Develop trusting and ‘win-win’ relationships with funders, partners, and communities.
   • Engage and work well with others outside the organization to build a better world for girls and all children.
4. We Are Inclusive and Empowering:
   • Empower our staff to give their best and develop their potential.
   • Respect all people, appreciate differences, and challenge inequality in our programs and workplace.
   • Support children, girls, and young people to increase their confidence and change their own lives.

Application Process

Interested candidates who meet the above requirements are required to submit their curriculum vitae and a cover letter outlining their suitability for the position. A range of pre-employment checks will be undertaken in conformity with Plan International’s Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme, we will request information from applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Location and Type of Role

This position is open to Zimbabwean nationals and will be based in Harare and Mutoko. It is a fixed-term contract.

Closing Date

The closing date for applications is 22 May 2024.

Important Note

Please note that Plan International will never send unsolicited emails requesting payment from candidates.

Join Us

If you are passionate about technology and eager to make a positive impact in the lives of children and communities, we encourage you to apply for the Information Technology Graduate Intern position at Plan International in Harare and Mutoko, Zimbabwe. Help us drive change and empower the next generation. Together, we can create a brighter future for all children.

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