FNB Internship Call Centre Trainee Role – Apply Before April 16, 2025
The FNB Internship Call Centre Trainee Role is open for applications until April 16, 2025. This is a valuable opportunity for individuals with a matric certificate and call centre experience to grow in the financial services industry.
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Background & Job Description
This Call Centre Internship at FNB offers practical training in customer service and banking support. Based in Johannesburg, this full-time internship gives candidates a chance to work in various departments while learning about the financial industry. This job post is shared for informational purposes and I am not affiliated with FNB.
Tasks
- Respond to customer queries through phone, email, and chat
- Resolve complaints by offering solutions and taking ownership
- Support service delivery and maintain positive stakeholder relationships
- Participate in team activities and continuous learning
- Follow compliance, ethics, and company values
- Share information with team members and contribute to innovation
FNB Internship Call Centre Trainee Role
Qualifications
Education and Certification
- Matric (Grade 12)
Experience
- Minimum 1 year of call centre experience
- Strong customer service and communication skills
- Ability to work well in a team and adapt to change
Additional Information
- Location: Johannesburg
- Type: Full-time Internship
- Application Deadline: April 16, 2025
- FNB supports employment equity and encourages candidates with disabilities to apply
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