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Exciting Opportunity: Information Systems Assistant II at PAHO/WHO

Exciting Opportunity: Information Systems Assistant II at PAHO/WHO

Information Systems Assistant II – (2403695)

Overview

  • Grade: G5
  • Contractual Arrangement: Fixed-term appointment
  • Contract Duration: 1 year, probationary period for the first year
  • Job Posting: Jun 7, 2024
  • Closing Date: Jun 21, 2024
  • Primary Location: Trinidad and Tobago-Port of Spain
  • Organization: PAHO/WHO Representation, Trinidad and Tobago
  • Schedule: Full-time
Exciting Opportunity: Information Systems Assistant II at PAHO/WHO
Exciting Opportunity: Information Systems Assistant II at PAHO/WHO

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Important Notice: The application deadline reflects your personal device’s system settings.

Objective of the Office/Department

PAHO Country Offices support national health development processes and contribute to shaping health agendas at subregional, regional, and global levels. This role is crucial in maintaining information systems and IT infrastructure to facilitate PAHO/WHO’s technical cooperation efforts.

Exciting Opportunity: Information Systems Assistant II at PAHO/WHO

Description of Duties

Under the supervision of the Director, Information Technology Services (ITS), and the Administrator, responsibilities include:

  • Managing information systems, IT infrastructure, and telecommunications in compliance with organizational policies.
  • Providing Tier 1 IT support for daily operations with a focus on customer service.
  • Administering LAN, telephony, and internet services; ensuring optimal performance of internet links and supporting cloud-based services.
  • Supporting digital collaboration platforms (e.g., MS Teams, OneDrive) and virtual meetings.
  • Providing technical support for PAHO Management Information System (PMIS) and other corporate applications.
  • Implementing IT security measures and ensuring compliance with Information Security Policy.
  • Managing IT projects, assessing licenses, and maintaining IT asset inventory.
  • Supporting knowledge management activities and maintaining technical and administrative documentation.

Required Qualifications

Education

  • Essential: High school diploma; formal training in information systems, networking, technology infrastructure, and IT services. Advanced training related to information systems analysis and software development is beneficial.
  • Desirable: Bachelor’s degree in information science, computer science, engineering, or related field.
Exciting Opportunity: Information Systems Assistant II at PAHO/WHO
Exciting Opportunity: Information Systems Assistant II at PAHO/WHO

Experience

  • Essential: Five years of experience in information processing/networking techniques or three years of experience in information systems management, plus one year of college-level courses in computer science/information systems.
  • Skills: PAHO Competencies:
    • Maintains integrity and ethical approach
    • Promotes teamwork and collaboration
    • Respects and values cultural diversity
    • Effective communication skills
    • Ability to remain productive and continuously learn
    • Demonstrates accountability and delivers quality results

Technical Expertise

  • Practical knowledge of hardware/software, networking, and mobile technologies.
  • Familiarity with MS Office 365, Web Services, Active Directory, and virtual collaboration tools.
  • Experience with data management and analytic tools (e.g., Power BI).
  • Knowledge of Enterprise Resource Planning (ERP) and/or SAP is advantageous.

Languages

  • Essential: Very good knowledge of English.
  • Desirable: Working knowledge of Spanish or French.

Remuneration

  • Annual Salary: TTD $238,142.00 (net of taxes).
  • Benefits include 30 days annual leave, dependency benefits, pension plan, and health insurance scheme.
  • PAHO/WHO promotes a smoke-free environment and does not recruit smokers or users of any form of tobacco.

Additional Information

  • This vacancy notice may be used to fill similar positions at the same grade level.
  • Candidates will be contacted if under serious consideration; a written test and/or interview may be required.
  • PAHO conducts background checks and maintains high standards of integrity and accountability.

For more information on PAHO, visit PAHO.

Keywords: PAHO, WHO, Information Systems Assistant, IT Infrastructure, Telecommunications, IT Support, Data Management, Project Management

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Exciting Opportunity: Information Systems Assistant II at PAHO/WHO
Exciting Opportunity: Information Systems Assistant II at PAHO/WHO

FOLLOW OUR WHATSAPP CHANNEL

JOIN OUR WHATSAPP GROUP

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