Discovery Health Hiring: Matric Holders Can Join Contact Centre Talent Pool
Discovery Health Hiring: Matric Holders Can Join Contact Centre Talent Pool. If you have a Grade 12 certificate with Maths or Accounting, Discovery offers you the opportunity to join their future hiring database for contact centre roles. Be part of one of South Africa’s leading health companies.
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Background & Job Description
Discovery Health is building a talent pipeline for upcoming opportunities within its customer service contact centre. By applying, you’ll enter a recruitment pool where your profile will be considered for future vacancies as they become available. While you’ll still go through the standard selection process, once you qualify, you’ll be prioritized for placement.
This is a chance to prepare for future employment at a company known for innovation, people-focused values, and a strong commitment to health and wellness.
Tasks
- Respond to inquiries from members, brokers, service providers, and employers
- Resolve customer issues through various communication channels
- Deliver outstanding, solution-oriented support
- Stay up to date with new services, products, and systems
- Meet and exceed service targets and performance metrics
Qualifications
Education and Certification
- Matric/Grade 12 with Maths or Accounting
- At least 50% in English
- Competent in basic computer applications (MS Office)
Experience
- Minimum 1 year experience in a customer service or support role
Discovery Health Hiring: Matric Holders Can Join Contact Centre Talent Pool
Additional Information
Key Skills & Competencies
- Clear and professional communication
- Excellent administrative and time management skills
- Friendly, patient, and empathetic attitude
- Able to work collaboratively in a fast-paced environment
- Strong understanding of digital service tools is a plus
Employment Equity
Discovery encourages applications from all backgrounds and is especially supportive of individuals living with disabilities. This program aligns with Discovery’s equity plans and inclusive recruitment practices.
🔗 Apply Online:
Click here to submit your application
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