Calling IT Students! Apply for ICT Internship at the ICJ 2025
Background & Job Description
The International Court of Justice (ICJ), the principal judicial organ of the United Nations, is offering an exciting Internship opportunity within its ICT Division. This internship is based in The Hague, Netherlands, and is ideal for individuals who are passionate about information communication technologies (ICT) and aspire to contribute to the operations of a prestigious UN judicial body.
The International Court of Justice is tasked with resolving legal disputes submitted by states and providing advisory opinions on legal matters referred to it by UN organs and specialized agencies. As a core component of the UN system, the ICJ supports the international rule of law, making it one of the most influential bodies within the global legal landscape.
The ICT Division of the ICJ plays a critical role in supporting the day-to-day operations of the Court, ensuring that all technological systems and services run smoothly. As an ICT Intern, you will gain valuable hands-on experience in IT support, systems administration, and telecommunication technologies, contributing to various ICT projects and tasks under the supervision of a senior staff member.
This internship will provide you with a unique opportunity to work within an international organization, support the implementation of ICT services, and further develop your technical skills in a dynamic, multi-cultural environment. You will assist the ICT Division with a variety of tasks, gaining exposure to IT service management, hardware and software troubleshooting, as well as contributing to the implementation of IT governance strategies.
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Tasks
As an Intern – Information Communication and Technologies, you will be expected to perform a wide array of tasks related to IT support and systems administration. Below are the primary duties and responsibilities for this internship position:
1. IT Support and Troubleshooting
- Assist in troubleshooting computer hardware and software issues, providing timely resolutions to ensure operational efficiency.
- Provide end-user support for both hardware and software-related issues through various communication channels such as email, MS Teams, Skype for Business, and the ticketing system.
- Set up and configure computers, laptops, and mobile devices to ensure they are ready for use by staff members.
2. Teleconference and Video Conference Support
- Set up and configure teleconference and video conference meetings using platforms like MS Teams, Cisco Webex, and Zoom to facilitate seamless virtual communication.
- Provide real-time technical support during meetings, ensuring that all participants have a smooth experience with minimal technical issues.
3. Service Management Support
- Contribute to the improvement of the ICT Division’s Service Management capabilities by assisting with the definition of processes and drafting guidelines in line with ITIL (Information Technology Infrastructure Library) standards.
- Assist in the implementation of IT governance recommendations, ensuring compliance with best practices in ICT service delivery.
4. End-User Support and Ticketing System Management
- Open, track, resolve, and close IT support requests in the ticketing system, ensuring issues are documented and resolved in a timely manner.
- Respond promptly to ad hoc end-user support requests, providing effective solutions to technical problems raised by users.
5. Collaborative Tasks and Team Support
- Work closely with the ICT staff and other stakeholders to provide general technical assistance, ensuring the smooth operation of the Court’s ICT infrastructure.
- Participate in team meetings and contribute ideas to improve overall IT processes and systems used within the organization.
6. Ad-Hoc ICT Tasks
- Assist with any additional tasks that may arise in the course of supporting the ICT Division’s ongoing projects and operational requirements.
- Learn about and gain exposure to various aspects of the Court’s ICT needs, including network management, data storage, and security protocols.
Calling IT Students! Apply for ICT Internship at the ICJ 2025
Qualifications
Education & Certification
- Minimum Qualification: The candidate must have completed a Bachelor’s degree or equivalent in Information Technology or a related field.
- Preferred Qualification: Enrollment in or recent completion of a Master’s program in Information Technology or a related field is considered advantageous.
Experience
- No professional work experience is required for this internship. However, any previous experience in IT support, systems administration, or related fields will be considered an asset.
- A demonstrated keen interest in ICT, particularly in the context of the United Nations and international law, is required.
Skills and Competencies
- Technical Skills: Familiarity with basic ICT troubleshooting, computer hardware/software setup, and telecommunication platforms (MS Teams, Zoom, Webex, etc.) is beneficial.
- Communication Skills: Strong ability to communicate effectively in English or French, the two official working languages of the ICJ.
- Cultural Sensitivity: Ability to work with individuals from diverse cultural backgrounds, maintaining a respectful and collaborative working environment.
- Language Proficiency: Proficiency in English or French is essential, and knowledge of Dutch or other UN languages is an advantage.
Additional Information
Internship Details
- Location: The internship is based in The Hague, Netherlands, offering you the chance to work in a vibrant and culturally diverse international city.
- Internship Duration: The duration of the internship is 3 to 6 months, with a desired start date as soon as possible.
- No Financial Remuneration: Please note that this internship is unpaid, and interns are responsible for their own travel, accommodation, and living expenses.
- Visa Requirements: Interns who are not citizens or permanent residents of the Netherlands may be required to obtain the necessary visa and work authorization for the internship period. Candidates should discuss their specific visa requirements prior to accepting the internship offer.
Work Environment
- As an intern at the International Court of Justice, you will be part of a multi-cultural, diverse team working on important technological and legal projects that support the Court’s mission to uphold international law.
- The internship offers an opportunity to gain insight into the operations of a UN-related institution, with the possibility of exposure to a range of ICT applications, IT service management, and telecommunication technologies.
Application Process
- To apply for the ICT Internship at the International Court of Justice, interested candidates must submit their application through the designated UN job portal, which will include the necessary forms and documentation.
- Deadline for applications: 18 March 2025.
