Apply For Information and Communication Technology Manager at World Vision
Apply For Information and Communication Technology Manager at World Vision .
Job Opportunity at World Vision Burundi
Position: ICT Director
Location: Bujumbura Office, Burundi
Job Type: Full Time
Posted On: Posted Today
Job Requisition ID: JR26903
About World Vision:
With over 70 years of experience, World Vision focuses on helping vulnerable children overcome poverty and experience the fullness of life. The organization operates in nearly 100 countries, employing over 33,000 staff members. Inspired by Christian faith, World Vision is dedicated to making a positive impact, even in the most challenging environments. Apply For Information and Communication Technology Manager at World Vision
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Apply For Information and Communication Technology Manager at World Vision
Employee Contract Type:
Local – Fixed Term Employee (Fixed Term)
Job Description:
Purpose of the Position:
The ICT Director will provide strategic leadership and management for the Information and Communication Technology (ICT) department at World Vision Burundi. The role involves establishing information management as a critical business enabler, fostering digital transformation, and ensuring effective IT risk management. Apply For Information and Communication Technology Manager at World Vision
Major Responsibilities:
- IT Leadership and Digital Enablement:
- Align IT plans with the national office (NO) strategy.
- Develop and champion Digital Transformation plans.
- Foster a culture of digital dexterity across the organization.
- ICT Planning:
- Develop IT Annual Operating Plans (AOP).
- Manage IT budgets and ensure adherence to service model pricing.
- Lead effective ICT service delivery within the national office and field offices.
- ICT Operations:
- Ensure appropriate ICT infrastructure and connectivity solutions.
- Provide and maintain personal productivity tools and business applications.
- Implement and manage IT projects adhering to partnership standards.
- Ensure business continuity management. Apply For Information and Communication Technology Manager at World Vision
- Workforce Planning, Performance Management & Capacity Building:
- Champion a high-performance IT team.
- Lead the adoption of the staff performance and capability framework.
- Forecast new skill requirements and ensure staff have the necessary resources. Apply For Information and Communication Technology Manager at World Vision
- IT Service Management, SLA & Customer Experience:
- Ensure reliable and secure delivery of IT services.
- Develop and monitor IT business processes and KPIs.
- Maintain an ICT help desk and improve customer experience. Apply For Information and Communication Technology Manager at World Vision
- Vendor Management:
- Advise on vendor relationships and contract development.
- Ensure service provider performance reviews and SLAs are in place. Apply For Information and Communication Technology Manager at World Vision
- IT Risk Management and Audit Recommendations:
- Prepare and update the Risk Register.
- Proactively identify and mitigate IT-related risks.
- Support internal and global audits and implement recommendations.
- Others:
- Handle special assignments as appropriate.
- Attend devotional/chapel meetings as scheduled.
Knowledge/Qualifications for the Role:
- Minimum Bachelor’s degree in computer science or related field.
- 6 years of relevant technical or business work experience, with 3 years at a management level.
- Working knowledge of Office 365.
- Preferred: ITIL Certification, Project Management (PMP or Prince2), Microsoft and Cisco certifications.
Applicant Types Accepted: Local Applicants Only
While this job description reflects the current duties, World Vision Burundi reserves the right to add, remove, or alter duties as business needs dictate.
Vendor Contracts and Vendor Performance Appraisal Reports will be part of the responsibilities.
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